Privacy Policy

1. Information We Collect

We collect personal information you provide when submitting a quote request, including your name, email address, phone number, project address, and any drawings or documents you upload. We do not collect personal information through cookies or tracking technologies beyond standard analytics.

2. How We Use Information

Information you provide is used solely to respond to your quote request, prepare design drawings for your project, and communicate with you about your project status. We do not use your information for marketing without your consent.

3. Cookies & Analytics

Our website uses Google Analytics and Google Ads tracking to measure website performance and advertising effectiveness. These services may set cookies on your device. You can opt out of Google Analytics tracking at any time using Google's opt-out tools.

4. Third-Party Services

We do not sell or share your personal information with third parties. Project drawings and documents are stored securely and are not shared outside of Ontario HVAC Design Inc. except as required to deliver your project.

5. Data Retention

We retain project files and correspondence for a minimum of seven years as required for professional engineering practice in Ontario. You may request deletion of your personal information by contacting us at info@hvacdesign.ca.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information held by Ontario HVAC Design Inc. To exercise these rights, contact us at info@hvacdesign.ca or (905) 818-9523.

7. Contact

Questions about this privacy policy can be directed to Ontario HVAC Design Inc., 2275 Upper Middle Rd E, Suite 101, Oakville, ON L6H 0C3. Email: info@hvacdesign.ca.